Shipping Policy

Thank you for shopping with XCloth. We are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy below.

Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.
  • Orders are not processed, shipped, or delivered on Sundays or public holidays.
  • During sales events, holidays, or peak shopping periods, processing times may be slightly delayed.

Shipping Time

Domestic Shipping (India)

  • Standard Delivery: 3–7 Business Days
  • Remote Locations: 5–10 Business Days

International Shipping

  • Delivery typically takes 7–21 Business Days, depending on the destination country.
  • Delivery times may vary due to customs clearance and local postal services.

Shipping Charges

  • Shipping charges are calculated at checkout based on your location and order value.
  • Free shipping offers may be available during promotional periods.

Order Tracking

Once your order has been shipped, a tracking number will be sent to your registered email address or mobile number (if applicable).

You can use this tracking information to monitor the status of your shipment.

Delivery Delays

Although we strive to meet estimated delivery times, delays may occur due to:

  • Weather conditions
  • Public holidays
  • Courier service interruptions
  • Customs inspections
  • Incorrect shipping information provided by customers

XCloth is not responsible for delays caused by circumstances beyond our reasonable control.

Incorrect Address Information

Customers are responsible for providing complete and accurate shipping details.

If an incorrect or incomplete address is provided, delivery may be delayed or returned to us. Additional shipping charges may apply for reshipment.

Lost or Damaged Packages

If your package arrives damaged or is lost during transit, please contact us within 48 hours of delivery.

Please provide:

  • Order Number
  • Description of the issue
  • Photos of the product and packaging (if damaged)

We will work with the shipping carrier to investigate and resolve the matter.

Customs Duties and Taxes

For international orders, customs duties, import taxes, and other government fees may apply.

These charges are the responsibility of the customer and are not included in the product price or shipping cost.

Contact Us

For any shipping-related questions, please contact us:

XCloth

Owner: Savaliya Rupalben Sandipbhai

Email: xcloth9@gmail.com

Phone: +91 9265241553

Address:

92,Kuber Nagar Society,Near

Krishna park Society,Simadagam,

Surat City,PO:Varchha Road,

DIST:Surat,Gujarat - 395006