Privacy Policy

At XCloth ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from our store.

Information We Collect

Personal Information

When you interact with our store, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Billing Address
  • Shipping Address
  • Payment Information
  • Order Details and Purchase History

Device Information

We may automatically collect certain information, including:

  • IP Address
  • Browser Type
  • Device Information
  • Time Zone
  • Cookies and Usage Data

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website, products, and services
  • Prevent fraud and unauthorized activities
  • Comply with legal obligations
  • Send promotional communications (where permitted)

Payment Security

All payments are securely processed through trusted third-party payment providers. We do not store complete debit card, credit card, or banking details on our servers.

Cookies

Our website uses cookies and similar technologies to:

  • Improve website performance
  • Remember customer preferences
  • Analyze traffic and user behavior
  • Enhance the shopping experience

You may disable cookies through your browser settings, though some features of the website may not function properly.

Sharing Your Information

We may share your information with:

  • Shopify and related service providers
  • Payment processing partners
  • Shipping and logistics providers
  • Legal authorities when required by law

We do not sell, rent, or trade your personal information to third parties.

Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our policies.

Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of such websites.

Children's Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page along with the revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

XCloth

Owner: Savaliya Rupalben Sandipbhai

Email: xcloth9@gmail.com

Phone: +91 9265241553

Address:

92,Kuber Nagar Society,Near

Krishna park Society,Simadagam,

Surat City,PO:Varchha Road,

DIST:Surat,Gujarat - 395006